Employee in the Service Center (f/m/x)

At a glance:
  • Information Technology
  • Entry-level position
  • Hoechst, Austria
  • Full-time, Normal working hours

Blum manufactures flap systems, hinges, pull-out systems, and pocket systems for furniture, which are delivered and marketed in over 120 markets worldwide. Did you know that our Service Center team establishes a connection between different specialized departments? It provides quick and easy support for all employees when problems or questions arise from various business areas.

YOU

  • are the central point of contact for various internal business cases - organizational talent, reliability, and accuracy are second nature of yours

  • record requests, wishes, and disturbances with a modern ticketing system

  • are well-connected and take care of swift, accurate, and conclusive processing of cases

  • forward complex disturbances and problems to the responsible subject matter experts and monitor the progress of the resolution from the beginning to the end

  • write articles for the knowledge database, instructions, and checklists

WE

  • are looking for resilient, friendly, and flexible individuals who are proficient in Office 365 and have an interest in IT topics

  • seek an engaged and communicative personality who enjoys working with people and inspires with outstanding helpfulness

  • competently support and advise our users – you have already gained experience in a helpdesk, service desk, reception, or a similar position

  • provide care and support from our headquarters in Vorarlberg to our worldwide subsidiaries – for this, you bring excellent German and English language skills

  • continuously develop our application and process landscape – quick comprehension, structured approach, and the willingness to constantly evolve are natural for you

Interested?

Then apply now and upload your CV. We look forward to meeting you! Another tip from us: you can also open the job postings as a PDF and save them for later on.

Open as PDF

Our benefits

Mobility
Work bikes and tickets for public transport come as part of the package. Plus you can earn eco points for using these environmentally friendly travel options, which you can then redeem as vouchers to spend in selected Vorarlberg shops.
Work equipment
All our employees benefit from a digital workspace, an ergonomic setup and a modern infrastructure.
Holiday
We work a few extra minutes a day throughout the year to cover the Christmas holiday, allowing you to save your holiday allocation for other occasions. In the summer we all have the same time off during the vacation shutdown. Apart from this, we're quite flexible about how you use your holiday entitlement.

Still got some questions?

Get in touch with us if you have any queries. We'll try and help you as quickly as possible.

Blum employee Nina Rauter

Nina Rauter

Information Technology, Engineering

Julius Blum GmbH
Industriestraße 1, 6973 Höchst

Blum as an employer

A woman, an older man and two younger men are sitting at a desk and looking at a laptop screen

We remain a family company despite our size and strong international presence. It's what makes working at Blum so special. We respect each other and treat each other as equals, as we know that every employee has individual skills and abilities that are valuable to us as a company.

The application

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The preliminary discussion
We get to know each other, describe the job to you and answer your questions.
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The decision
After a preliminary discussion and a taster, we will both have all we need to come to a decision.

Become part of the team

Have we sparked your interest? Then send us your CV and apply to us. We look forward to meeting you!

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